It’s very hard to keep a secret in business these days.
Good news travels fast across social media and we can harness that to our advantage.
But bad news travels even faster and is completely outside your control.
Social media and the rise of consumer rating platforms like Google Reviews and Trip Advisor have changed the landscape and put your customers in charge of your reputation.
The industry magazine ‘The Caterer’ interviewed diners leaving restaurants and the figures are scary:
If a customer has a good meal they will tell two other people. If they get food poisoning they will tell nine other people.
Your potential customers are also much more likely to look up the food hygiene ratings of an eatery before making their choice.
Establishments with low food hygiene ratings are risking their survival, with 61% of consumers saying they’ll boycott such establishments, according to research from Checkit (http://www.checkit.net/).
David Davies, Managing Director at Checkit says “Our research shows that good food hygiene is the number one factor in where diners choose to eat – and that they simply won’t return to places where there has been a food hygiene incident…. Owners of food businesses are risking their revenues and survival, as well as the health of their customers, by not taking hygiene seriously.”
The food industry is so competitive, with 60% failing in the first year, so you really can’t afford to get this wrong.
Our one day Food Safety Level 2 Course is a must for all staff who work within the food industry.
It is regarded as the standard for all cooks, chefs and food producers and meets all legal and industry standards.
All of our trainers are catering industry experts. As well as covering all aspects of Food Safety they will also share useful advice about running your business and managing the paperwork. We can even advise you on how to work with the EHO inspectors to get the best results possible.
We run courses every month at the Brighthelm Centre. Our next one is 3rd October.
We are dedicated to making sure our training is fun and informative – but don’t just take my word for it!
Previous learners said:
‘Definitely worth it – I learned loads and actually enjoyed it’ – Matt Flour Pot Bakery
‘I’m not sure how, but the trainers made it a fun day! – Gianpaolo Cowley Club
‘Great training, useful and relevant’ – Nicola Sussex Probation Service
Give us a call 01273 974040 or email firstname.lastname@example.org to make a booking.